Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.
From our flagship website and five-star mobile apps to social media, digital marketing and the retail store experience, our teams at NIKE Digital are reimagining how design and technology meet to serve consumers more directly and personally. We invest in cutting-edge technologies and work with the most creative people in the world. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
We, as Nike Direct Digital Platform Operations team, support day-to-day operations for our digital business. We work in an exciting and dynamic environment as part of a broader operations team continuously learning from each other. There's never a dull moment!
WHO ARE WE LOOKING FOR?
We're looking for a Platform Operations Manager to join us! The ideal candidate is an experienced team manager who will lead out Seasonal Readiness & Product Activation functions. These functions are fast-paced, dynamic areas that need someone who is ready to jump in to drive efficiency, clarity and support the team. Our best Operations managers are natural leaders and motivators who are always up for a challenge. They are able to drive vision and purpose for the team to achieve their best potential.
WHAT YOU WILL WORK ON
This role is a key enabler for the business growth in EMEA & responsibilities include oversight of end-to-end operations, team management & stakeholder management.
Day-to-day operations & process optimization
Team Management
Stakeholder Management
WHO YOU WILL WORK WITH
This position that reports to the Digital Platform Ops Director. You will manage a team of seven specialists. You will partner with several teams (ie. Business team, Merchandising, Marketplace Operations, Analytics, etc.) to drive an operationally-centered mentality, as a mechanism for delivering premium digital experiences to Nike's consumer.
WHAT YOU BRING
Application deadline: 30.08.2023
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
How We Hire
At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best - and to do that, you need to understand how the hiring process works. Transparency is key.
Benefits
Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.
From our flagship website and five-star mobile apps to social media, digital marketing and the retail store experience, our teams at NIKE Digital are reimagining how design and technology meet to serve consumers more directly and personally. We invest in cutting-edge technologies and work with the most creative people in the world. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
We, as Nike Direct Digital Platform Operations team, support day-to-day operations for our digital business. We work in an exciting and dynamic environment as part of a broader operations team continuously learning from each other. There's never a dull moment!
WHO ARE WE LOOKING FOR?
We're looking for a Platform Operations Manager to join us! The ideal candidate is an experienced team manager who will lead out Seasonal Readiness & Product Activation functions. These functions are fast-paced, dynamic areas that need someone who is ready to jump in to drive efficiency, clarity and support the team. Our best Operations managers are natural leaders and motivators who are always up for a challenge. They are able to drive vision and purpose for the team to achieve their best potential.
WHAT YOU WILL WORK ON
This role is a key enabler for the business growth in EMEA & responsibilities include oversight of end-to-end operations, team management & stakeholder management.
Day-to-day operations & process optimization
- Focus on ensuring that product (ie. Footwear, apparel, equipment, accessories, etc) is available at the right place & right time on our Nike owned-digital platforms driving the best consumer journey experience.
- Drive efficiencies and continue to evolve our current processes.
- Lead the seasonal process working cross-functionally to ensure dates and gates are being met
- Be curious and creative with existing tools to ensure that we are always challenging the status quo, even if we have limited resources.
- Spearhead the offense for not only execution on a day-to-day basis but also influencing the roadmap for continuous evolution of operational processes.
- Act in a leadership role in developing benchmarks of process efficiency.
- Drive consistency of the issue resolution process & hind sighting.
- Deliver highly effective communications and presentations
- This role requires a leader with strong, hands-on industry experience running and evolving operations or large scale digital programs on behalf of a multi-channel retailer.
Team Management
- Lead 7 specialists that analyze, supervise & execute daily product (de)activations along the seasonal product lifecycle with input from cross-functional teams.
- Responsible for setting the team individual and functional objectives.
- Develop individuals by focusing on developing outstanding talent all while ensuring the process excellence that will deliver our future growth.
Stakeholder Management
- Be the integration between all partners (Business team, Marketplace Ops, Merchandising, Analytics, etc.) in Seasonal Readiness & Product Activation space
- Align with the broader team (ie. Nike App Ops, SNKRS Ops, DPP Ops) to implement cross-channel initiatives
- Serve as an evangelist for the power of process design and optimization to key stakeholders and digital leadership, illustrating proven successes to open doors to future opportunities.
- Be a voice on Platform & Digital Operations Management Teams representing the interests of operations with our internal and external partners.
WHO YOU WILL WORK WITH
This position that reports to the Digital Platform Ops Director. You will manage a team of seven specialists. You will partner with several teams (ie. Business team, Merchandising, Marketplace Operations, Analytics, etc.) to drive an operationally-centered mentality, as a mechanism for delivering premium digital experiences to Nike's consumer.
WHAT YOU BRING
- Minimum of 5 years professional experience; direct-to-consumer retail e-commerce with a specific focus on operational process improvement experience
- Previous management experience is required
- Ability to handle ambiguity in a fast-paced, constantly evolving work environment
- Proficient in English, strong presentation skills as well as excellent written and verbal communication skills required
- Ability to drive strategic vision & implementation within the organization & be a leader of change
- Excellent organizational skills, passion for details and ability to produce on-time quality deliverables in a deadline-driven environment while balancing multiple priorities
- Flexibility in working hours to support the business (ie. weekends, holidays)
- Provides a team setting where a diverse set of backgrounds, skills and perspectives are brought together to achieve a common goal
- A positive, energetic attitude with a passion for ecommerce, retail, sport, fashion
- Track record working both independently and in a team environment to develop hypotheses and make recommendations, sometimes without all the facts, to a broad audience is required
- Ability to quickly pick up new systems, experience with Nike internal tools is a plus
Application deadline: 30.08.2023
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
How We Hire
At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best - and to do that, you need to understand how the hiring process works. Transparency is key.
- This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles.
Benefits
Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.
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