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Provide exceptional customer service experience to all members, non-members and users of the facility
Enrolling new members and assisting current members with their queries
Greeting members and users of the fitness center as they come through reception
Checking in members and verifying memberships
Registering prospective members and guiding them to the correct person
Providing information on classes and availability
Handling questions about cancellation of membership
Ensuring that adequate stocks of information, packs and leaflets are available at reception for interested parties
Ensuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
Serving customers, taking money for activities and accurately accounting or transactions at the end of each shift
Welcoming members and visitors to the fitness center and providing accurate information concerning programmes and activities
Creating an excellent first impression of the fitness center by providing a warm welcome, tidy appearance and pleasant manner at all times
Handling telephone enquiries, recording messages from incoming calls and transferring calls
Maintaining a clean and tidy environment, both behind and in front of the counter
Recording and keeping clear and accurate records of all queries, complaints, lost property and repairs and ensuring the information is delegated to, and resolved by, the relevant department
Cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentation
Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manager
· Ensure documentation of each client
· All the works which are part of operations
· Follow up with clients
· Well versed in computer
Additional
Committed to working within a framework that encourages equality of opportunity and diversity
Supportive of the Aims and Purposes of Fitnenss center.
Ability to attend work during evenings and weekends.
Committed to ensuring the safety or members and guests at all times
Uphold safe and efficient workplace policies and practices
Undertake supervision and training
Maintain records, and compile monitoring data as requested
Maintain all the documents of the client and send it to Head Office
Maintain all the invoice and file and send to Head Office
.
Salary: -18K to 20K (Depending on experience and skill set)
Experience for manager: - Fresher, 1-2 years of Experience at the Front Desk preferred
Job Location: - Noida, Greater Kailash and Green Park.
Candidate Photograph is compulsory
Note: Preferable female candidates.
Website: -www.corefitplus.com
Feel free for any query at 8100886622
Job Type: Full-time
Salary: ₹18,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Speak with the employer
+91 8100886622
Application Deadline: 26/07/2023
Expected Start Date: 25/07/2023