Numer referencyjny: COS/KRK/ND
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lokalizacja
małopolskie / Kraków
kategoria
Call Center, Obsługa Klienta
About the employer:
Our client is an international leader in the energy sector. Using innovative methods of operation, it supports its clients on the way to climate neutrality to build a sustainable energy future. Its' global area of operation guarantees the possibility of career development in an international environment with supportive atmosphere.
You will be responsible for:
- end-to-end care for both business and individual clients,
- building strong and lasting relationships with clients,
- formal supervision over documentation,
- ongoing service and support in matters of loyalty programs and application support,
- accepting requests and solving current problems ,
- cooperation with other departments in the company, e.g. sales, logistics, finance, production, warehouses.
Our requirements:
- the employer does not require experience in the area of customer service - language skills and willingness to develop in the customer service department are more important,
- knowledge of English and Dutch at a level that will enable free communication,
- ease of establishing contacts and communication,
- higher education preferred.
Our Client offers:
- interesting job in a dynamically developing company,
- implementation within the scope of duties and substantive support,
- stable employment based on a full-time employment contract,
- possibility of hybrid operation,
- open path of development and promotion opportunities,
- discounts on company's products,
- unique atmosphere and comfortable working environment,
- benefits (private medical care, private life insurance, Multisport card, benefit platform, co-financing of language courses, co-financing of meals at work, parking).
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