Job Purpose:
Responsible for meeting individual cash collection and aged debt targets as well as assisting to achieve both team and departmental objectives.
Responsibilities:
Knowledge Skills and Experience:
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What's In It For You?
Don't meet every single requirement? Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
Responsible for meeting individual cash collection and aged debt targets as well as assisting to achieve both team and departmental objectives.
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Responsibilities:
- To achieve the monthly cash performance target. Reduce shortfalls and ensure dunning and late payer process is followed
- Negotiation with customers to resolve outstanding issues and secure payment of overdue debt. Aged debt must be reduced in line with individual, team and departmental monthly targets
- Timely identification and resolution of queries. This will involve liaison in person, by phone and written medium with internal and external customers at all levels.
- Monitor the ledger to identify customers reaching credit limit - obtain authorisation to exceed limit or secure payment to reduce balance
- Provide Collections Manager and Sales Department with information on late payers and issues that may prevent trading
- Take appropriate actions on unpaid accounts and preparing the legal paperwork for any accounts that need to be passed to the solicitors
- Reconciliation of customer statements using MS excel to produce a concise overview of the account for the customer
- Actively communicate with and support both internal and external customers and represent TD SYNNEX in a professional manner at all times.
- Ad hoc duties as required
Knowledge Skills and Experience:
- Proven success in a Credit Collection role
- Effective Communication
- Accountability
- Problem Solving
- Relationship Building
- Excellent Organisation Skills
- Negotiation Skills
- Commercial Awareness
- Prioritising
- SAP
- Excel, Outlook,
- Distribution Industry experience is an advantage
- A desire to be ICM qualified/working towards ICM qualification
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#LI-SG1
What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
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