Service Staff / Waiter / Waitress [Malaysia]


 

NO HOSTEL PROVIDED

MALAYSIAN CITIZEN ONLY

GOOD COMMAND OF ENGLISH

LOCATION: IOI CITY MALL, PUTRAJAYA

Service Staff / Waiter / Waitress

Job Summary:

Responsible for ensuring patrons have a positive experience at food establishments by exhibiting excellent customer service. Their duties include greeting diners and taking their orders, communicating with members of the kitchen about orders and carrying meals or beverages to the correct tables.

They may also answer customer queries about the restaurant and menu, and assist various restaurant staff when necessary.

Job Description:

Your responsibilities as the Waiter/ Waitress will include but not limited to:

· Provide excellent customer services

· Always strive towards best customer satisfaction

· Greet customers and present menus

· Make suggestions based on their preferences

· Take and serve food/drinks orders

· Up-sell when appropriate

· Arrange table settings

· Keep tables clean and tidy at all times

· Check products for quality

· Deliver checks and collect payments

· Cooperate and communicate with all serving and kitchen staff

· Adhere to all relevant health department rules/regulations and all customer service guidelines

· Maintain regular communication with staff and management through meetings and discussions.

· Keeping up to date with all local law enforcement rules & conditions on Typhoid & Food Handlers Course. It’s a MUST to obtain the Typhoid & Food Handlers Course by all employees in which all documentations will be retained by the company for Law Enforcements checks.

Requirement:

Candidate must have the following requirement:

· High school diploma or equivalent preffered.

· Ability to provide top-notch customer service in a fast-paced environment

· A positive attitude and ability to work well under pressure with restaurant staff

· Able to work on shift

· Does high-quality work while unsupervised.

· Able to work in a standing position for long periods of time.

· Able to safely lift and easily maneuver trays of food & drinks when necessary.

· Willing to follow instructions and ask questions for clarification if needed.

· Computer Literacy, Second Language a Plus

Job Type: Full-time

Salary: RM2,000.00 - RM2,300.00 per month

Benefits:

  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Night shift

Supplemental pay types:

  • Overtime pay
  • Tips
  • Yearly bonus

Ability to commute/relocate:

  • Putrajaya: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Server: 1 year (Preferred)

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